a) Salesforce automations
i. New record triggers, Ex: Customer ii. New/updated record triggers, Ex: Opportunity
iii. New record real-time trigger, Ex: Customer iv. Deleted record trigger, Ex: Customer v. New outbound message trigger
vi. New Platform Event trigger
vii. Batch triggers
b) Webhook trigger
c) Slack Workbot automations – 3
i. Workbot commands
ii. Salesforce case creation from Slack
iii. Salesforce Hot Lead Alerts
d) API-Platform
i. Postman and Cygwin importance
ii. Salesforce Account Retrieval Endpoint
iii. Salesforce Case creation Endpoint