SALESFORCE ONLINE TRAINING

Salesforce Online training provide by VLR Training. Salesforce CRM is a new world of job creation with cloud based technology. It’s a Customer Relationship Management with lot of career scope. If you like coding go for it because it has Developer Module. If you don’t like coding go for Admin because it’s pretty easy, some of my friends are also learnt and got jobs on Salesforce Admin and development but anybody can learn and work on it if they are really interested in it.

 

salesforce online training

 

The main goal of Salesforce is to enhance Customer Relationship Management (CRM). They have transformed how software is delivered and utilized. There is not much installation costs as all Salesforce products run on cloud. There is not much maintenance required also and the employees can work from any system which is connected to the internet.VLR Training offers best Salesforce Online Training with advanced course content.

Who can Learn Salesforce Online Training?

Many people asking me this question that who can learn Salesforce CRM. Very good question actually. CRM means Customer Relationship Management, means every business should have their office place, products or services, customers, profits, loss, employees, right? This doesn’t apply only for software.

 

Prerequisite to learn Salesforce Online Training

Sales force comes with many built in functionalities. Knowledge in programming language is not mandatory. Basic understanding in HTML and Core Java would be helpful to learn APPEx and visual Force.

Salesforce Online Training

 

Please Watch Salesforce Online training Latest Demo

 

Register  today for Salesforce Online Training

SALESFORCE ONLINE TRAINING COURSE CONTENT

CLOUD COMPUTING

What is Cloud computing?

Why Cloud?SALESFORCE ONLINE TRAINING

What is the topmost Technology in cloud?

Features of Cloud?

  • CRM CONCEPTS
  • What is CRM?
  • Why companies are using CRM?
  • What CRM brings to business?
  • Evolution of CRM
  • Business value of CRM
  • Customers benefiting from CRM
  • A view of available of CRM products from IT industry
  • Compare Salesforce.com CRM with other CRM products
  • SFDC CRM Explanation

What is Salesforce CRM?

How Salesforce CRM will work in real time

SFDC –ADMINISTRATION

Extending and Customizing Salesforce CRM (Sales Cloud)

  • Salesforce object Records and how to compare Salesforce records with
  • Tables
  • Build a custom app
  • Working with custom objects
  • Learn about custom tabs
  • Working with custom fields ,lookup fields & formula fields
  • How to Define dependent pick lists
  • Relationship Types-(Master, lookup)

2

  • Learn about junction object
  • How to Create custom profiles
  • Creating and working with custom users – Adding role & profile to user
  • How to Customize page layouts
  • Customize standard related lists
  • Learn about record types & business processes
  • Use field-level security(FLS)
  • What are Buttons, Links and Actions of Salesforce Objects
  • Creating &sharing List views for salesforce records
  • What is User interface and how it is useful to clients in real time

Search Layouts of Salesforce Objects

  • Search Results
  • Lookup Dialogs
  • Object Tab
  • Object List View
  • Search Filter Fields

Data Validation in Salesforce.com CRM

  • Learn about Salesforce CRM data validation

Workflow in Salesforce.com CRM

  • How to Define workflow
  • How to Set up workflow rules
  • Creating Workflow actions – Tasks, Field updates and alerts
  • Assigning Workflow Actions to Workflow rules  Creating Email

Process Builder

  • How to define Process builder
  • How to work with process builder

Approval Process in Salesforce.com CRM

  • What is approval processing and how we use in real time

3

  • How to use the approval wizard – standard vs. jump start
  • Create approval process and setup with actions to execute the process
  • Create data validation rules
  • Data Management (Apex Data loader)
  • Importing overview
  • Working with import wizard
  • Working with data loader –Insert,Upsert, Export, Export All, Delete,
  • Delete All Salesforce Records
  • Reports&dashboards in Salesforce.com CRM
  • Create custom reports
  • Create Tabular,Matrix,Summery & Joined Reports
  • How to use advanced filters
  • How to use conditional highlighting
  • How to use custom summary formulas
  • How to use dashboards

Company Profile

  • What is the company information
  • How to setup language and currency at company level
  • What is business hours and holidays
  • Working with multi-currency
  • Security in Salesforce.com CRM
  • How to set login access to users
  • How to restrict users to login in to salesforce
  • Profile level security Restriction
  • Org wide Security Access
  • Working with password policies

Managing Users in Salesforce.com CRM

  • Profiles
  • Roles

4

  • Groups
  • Queues
  • Permission Sets
  • Sharing Settings/Rules in Salesforce.com CRM
  • Assign users to different roles
  • How to Set organization-wide defaults(OWD)
  • Learn about record access
  • How to Create the role hierarchy
  • What are Groups & Queues and how to create these in SFDC
  • Learn about the Sharing model
  • Object-Level-Security
  • Field Accessibility
  • Record-Level-Sharing
  • Manually share records to Used,Roles,Public Groups & Queues
  • Standard Marketing Objects
  • Campaigns
  • Leads
  • Working with standard marketing objects
  • Standard Sales Objects
  • Leads
  • Opportunities
  • Account s(Two type of Accounts)
  • Contacts
  • Working with standard Sales objects

Standard Service Objects

  • Account
  • Contact
  • Case
  • Solutions
  • Entitlements
  • Knowledge Articles

5

  • Working with standard Service objects
  • com Sites & Communities
  • How to create communities
  • How to work with communities
  • Sharing records using communities
  • Knowledge base articles
  • Case Entitlement Process
  • Business Processes
  • Lead Processes
  • Sales Processes
  • Support Processes
  • Entitlement Processes
  • Solution Processes
  • Sales cloud operations in Lead& Opportunity Management
  • How many ways we can create Lead?
  • Web to Lead creation
  • Direct Lead creation
  • Converting Leads to Account, Opportunity, Contacts
  • Mapping Custom Lead fields to Account, opportunity, contact fields
  • Opportunity Teams

Sales cloud operations in Product management

  • What is Product management
  • Working with product management
  • Products
  • Quotes
  • Price Books
  • Opportunity Products(Opportunity Line items)
  • Activities – Event ,Task

6

  • Service cloud operations in real time Salesforce
  • How to use Service cloud in real time salesforce
  • What is case management in salesforce
  • How many ways we can create Case?
  • Web-to-Case
  • Email-to-Case
  • What is Service Console
  • Working with Live Agent Console
  • Case Creation using Live Agent Customers
  • Case Assignment rules
  • Case Auto Response rules
  • Case Escalation rules
  • Support process
  • Case Entitlement Process
  • Monitoring your Org
  • Debug Logs
  • Email Logs
  • Login History
  • View Setup Audit Trail
  • Time-based Workflow
  • Scheduled Job
  • Outbound Messages
  • Apex Job Queue
  • Import Queue
  • Mass Email Queue
  • Case Escalation Rule Queue
  • Entitlement Process Queue  Bulk Data Load Jobs

Deployment

  • Sandbox Types
  • How to deploy using Change Sets
  • How to deploy using Eclipse

7

SALESFORCE DEVELOPMENT

  • Development Process in Salesforce.com CRM
  • Enable Developing mode
  • Over View about Developer Console
  • Over View about Eclipse
  • Development using eclipse and options
  • Development using aside.io https://www.aside.io/login
  • Testing apex classes and triggers using eclipse and developer console
  • MVC Architecture

Core Java – OOPS Concepts (Object Oriented Programming System)

  • What is meant by oops?
  • What are the features available in oops
  • Inheritance
  • Polymorphism
  • Abstraction
  • Encapsulation
  • Object
  • Class
  • Super keyword, Final keyword, Static keyword, this keyword
  • Method Overloading
  • Method Overriding

APEX

  • Introduction to Apex
  • Data Types

– Primitive

– Non Primitive

  • Collections

– List

– Set

– Map

9

  • Enums
  • Variables
  • SOQL – Salesforce Object Query Language

– Group By

– Having

– Limit

– Offset

– Update Lock

– Aggregate Result

  • SOQL – For Loops
  • Relationships in Salesforce
  • Standard format of relationships queries in salesforce
  • Sample Relationship Queries
  • Governing limits for SOQL
  • SOSL – Salesforce Object Search Language
  • Control flow statements

– If – Else

– Do while Loops

– While Loops

– For Loops

9

  • Classes in Salesforce.com CRM

– Apex Class Definition

– Class Variables

– Class Methods

– Class Constructor

– Access Modifiers

– Apex Properties

– Extending Class

– Static Variables, Methods

  • Sample Apex Classes in Salesforce.com CRM
  • Difference between Apex classes and Java Classes
  • Objects in Salesforce.com CRM
  • DML Operations

10

– Insert

– Update

– Upset

– Delete

– DML governing limits

  • Save Point
  • Rollback operations
  • Working with workbench

– SOQL Operations

– DML Operations

  • Apex Triggers

– Types of Triggers (Before & After)

– Trigger Events

– Trigger Context variables

– Sample Triggers

– Order of Execution

– Trigger with helper Classes

– Trigger Best Practices (Bulkify Triggers)

– Recursive trigger

– Invoking Batch Apex from Triggers

– Invoking Schedule Apex from Triggers

– Invoking Email’s from Triggers

– Invoking future Methods from Triggers

– Invoking Callouts from Triggers

– Invoking apex classes from Triggers

– Write Test Classes for Triggers

  • Setup Objects
  • Non Setup Objects
  • Future Methods
  • Annotations
  • Custom Settings

– List Settings

– Hierarchical Settings

  • Custom Labels
  • Translation work bench
  • Salesforce to Salesforce connection without Coding
  • Salesforce to Excel without coding
  • Salesforce to Informatica without Coding
  • Salesforce to Facebook without Coding ( Authentication provider ,
  • Single Sing on)
  • Salesforce to OKTA (single sign on)
  • Apex based Sharing rules
  • Apex based auto approval process
  • Wrapper Class

11

  • Database operations – DML & SOQL

BATCH APEX

  • What is batch apex class
  • What are the methods available
  • Working with example
  • Calling one batch apex from another batch apex class
  • Dynamic SOQL Query in batch class
  • Real-time example
  • Governing Limits  Apex Scheduler

VISUAL FORCE

  • What is visual force?
  • Introduction to Visualforce
  • Creating VF Pages in different ways in Salesforce by

– Using URL

– Using Developer Console

– Using Eclipse

– Using Standard Navigation

  • Binding the global data on VF page
  • Global Objects in VF page
  • Print data in VF page
  • Standard Input Components

Input Text

Input Field

12

Input Hidden

IinputSecret

InputTextArea

Input Checkbox

  • Standard Output Components

Output Text

Output Label

OoutputField

  • Standard Other Components

Page

Detail

Datatable

Datalist

Pageblocktable

Repeat

Facet

Form

Column

Image

Outputlink

Outputpanel

PageblockButtons

PageblockSection

Panelbar

PanelBarItem

PanelGrid

PanelGroup

Param

relatedlist

 Standard Actions

Commandbutton

CommandLink

  • Display salesforce single object detail page
  • Insert Salesforce single object
  • Display salesforce list of object records
  • Insert Salesforce list of object records

13

  • Standard Pagination for list of records
  • Combined Visualforce with APEX Controllers Custom controllers
  • Display salesforce single object detail page using custom controller
  • Insert Salesforce single object using custom controller Display
  • salesforce list of object records using custom controller
  • Insert Salesforce list of object records using custom controller
  • Standard Pagination for list of records using custom controller
  • Extension controllers
  • Display salesforce single object detail page
  • Insert Salesforce single object
  • salesforce list of object records
  • Insert Salesforce list of object records
  • Pagination for list of records using standardsetcontroller
  • Displaying error messages from controller classes and from
  • triggers
  • Overriding standard buttons and links
  • Inline VF pages creations
  • Static resources
  • JavaScript with Visualforce client validations using JavaScript
  • Events
  • JQuery with Visualforce Controller

-Include script

-JQuery plugin insertion

-JQuery examples

  • Actions in visual force controllers

Action function

Action region

Action status

Action Support

14

  • CSS Styles with Static resources

-styles

-external styles

– Includescript

  • JavaScript Remote Action  Custom Pagination

Using Standardsetcontroller

Using Offset

  • Visualforce Wizard

Passing data from one vf page to another page

Saving records in final vf page

  • Parameters in vf controllers using commandbutton

Using commandlink

Displaying related list for each parent records in pageblocktable split options

sending to different pages

  • Rerendering the page
  • Rendered the page
  • Ajax in VF page Sforce connection

Querying data from VF page

DML operations directly from VF page without apex

  • HTML with Visualforce pages

Wrapper class

  • Simple wrapper class example

Test Classes

  • Introduction to test classes
  • test class for trigger
  • Test class for controllers
  • Test class for batch apex
  • How to execute test classes
  • Test classes best practices
  • Email Services

15

  1. Inbound Email Service
  2. Creating Inbound Email Handlers
  3. Creating Inbound Email Service
  4. Creating a lead based on inbound email
  5. Invoke a batch apex based on Inbound 2.

2.Outbound Email Services

Salesforce Web Services – Integrations

using API’s

  1. SOAP API

1.1. What is SOAP API?

1.2. Usage of SOAP API

1.3. When it is used

1.4. How to send the data from salesforce to External system:

Explaining with real time example

1.5. How to retrieve the external data in to salesforce: Explaining

with real time example

  1. REST API

2.1. What is RESTAPI?

2.2. Usage of REST API

2.3. When REST is used

2.4. How to send the data from salesforce to External system:

Explaining with real time example

2.5. How to retrieve the external data in to salesforce: Explaining with

real time example

  • Code Optimization in Real time Salesforce
  • Apex Best Practices
  • Governor limits overcome for SOQL in Salesforce
  • How to overcome governor limits for DML operations in controller classes
Updated: November 1, 2018 — 2:29 pm

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